20-06-2020 10:49 PM in
For a couple of weeks now my tv randomly shows a banner notification at the top of the screen advising of a new privacy notice. It advises to go to the settings menu to view this. I have done this but the message keeps appearing is there a way I can stop it.
15 REPLIES 15
21-06-2020 11:30 AM in
@MW22: Please can you confirm the model number of your TV, located on the sticker on the back of the device, or in Menu > Support > Contact Samsung, and I will have a look into this for you.
21-06-2020 11:43 AM in
@MW22: Thank you. Are you able to navigate to the Settings menu by selecting the banner, or does it give you specific steps to guide you to the Privacy Notice? Were you able to view the notice and, if so, did you see any terms and conditions that you could agree to?
21-06-2020 11:45 AM in
No the banner doesn't allow navigation. The message however tells you to go to setting etc to review the changes I have done this, but there is no option to agree them or say you have read them
02-07-2020 03:59 PM in
@MW22 , Is this still happening for you?
If so, I've seen instances on other models where the banner has an 'OK' button- and that should take you to the relevant bit and stop the notification from happening again. And if yours doesn't have this, are you able to post a picture of the banner you're getting?
Why are there pop ups on my Samsung TV?
To remove this feature the TV has to be set in HOME mode instead of STORE mode. To do this go into the SETUP menu then scroll down to LOCATION. Using the left or right arrow keys change STORE to HOME and the pop ups should no longer appear on the screen.
How do I stop pop
To view the Notifications feed:.
On the home screen, tap the three horizontal bars on the left..
To turn off the notifications, tap the Settings icon > Swipe the switch besides Notifications to switch it off..
How do I get rid of pop
1 Launch the Samsung Internet app..
2 Tap on the 3 Lines..
3 Select Settings..
4 Select Sites and download > toggle on Block pop-ups..
5 Head back to the Samsung Internet menu and select Ad blockers..
6 Download a suggested Ad blocker..
How do I get rid of pop ups on my TV?
If your TV is already on Home mode and you still get pop-ups, try some of the steps below..
Use the remote to select Menu..
Choose Initial Setting..
Select the language you want the TV to be in..
Select Home Use..