If you can't access the Internet on your Android device, either through an app or a website, try these troubleshooting steps.
Signs of a bad connection
General troubleshooting tips for Android devices
Fix mobile data problems
Check that mobile data is turned on and you have a data connection
If you don't get a signal data indicator, you may be in an area without coverage. If you can, move to a different area, or go outside, and check your signal again.
Tip: If this happens a lot, contact your mobile service provider.
Turn airplane mode on and off
If you still have problems after you complete these steps, contact your mobile service provider.Fix Wi-Fi problems
Check that Wi-Fi is turned on and you're connected
Restart your wireless router
If you are connecting to Wi-Fi at home, check your router's manual for instructions on how to reset it. Often you can:
If you still have connectivity issues after you complete these steps, contact your internet service provider or the host of the Wi-Fi network.
The Mobile Network not Available error is a common issue for many Android phones. This article will help you
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How many times has this happened to you? You're on your way out of the house and try to open up a map or make a simple phone call, but as soon as you start tapping around, your phone pops up with an error message. It can be frustrating when you have no idea how to fix it.
The “Mobile Network not Available” error is a common issue for many Android phones. This article will help you figure out why this happens and how to fix it so you don't get frustrated again.
If you have a nulled IMEI number and need to fix the "not registered on a network" error, read: Restore Galaxy Null IMEI # and Fix Not Registered on Network
Why does my phone say no network connection?
The following solutions were very effective for most users in fixing the "Mobile Network not Available" issue on their android phones. The main reason for the problem can be a lack of reception within your area.
Please note that the mobile network will not be available on your Samsung Galaxy phone if one of the following is triggered:
Quick Tips (Cellular network not available)
Before you start troubleshooting the problem, if your phone shows a "No Service" Error, Read: Why does my phone say no service? If it Shows a "No Sim Card" Error, Read: No SIM card error on Android.
Troubleshooting the “Mobile Network Not Available” error
1. Check if your phone is roaming
2. Check to see if the Airplane mode is off.
3. Restart your phone.
How To Fix The “Mobile Network Not Available” error on Samsung and Android Phones?
Method 1 - Network Operators
This method can be used on any Android device.
It is the simplest way to terminate the problem. If it didn’t work, proceed to method 2.
Method 2 - Turn Wi-Fi Off
Please turn off Wi-Fi from the quick-setting panel. Connecting to a Wi-Fi network pauses your mobile data connection. You can turn off Wi-Fi using the quick-settings panel.
Method 3 - Turn Off The Radio
The problem might be with the radio signal. Do the following:
See here for more iPhone and Android codes.
Method 4 - Turn VPN Off (Or VPN APPS)
If you are using a third-party VPN app, kindly disconnect the VPN using the app.
Method 5 - Update the Software
If all the steps above do not work for you, update the software. Here are the steps for that:
Method 6 - Reset Network Settings
Sometimes just a simple network reset can fix the issue. From your phone's home screen, select settings :
Method 7 - Inspect the Sim Card.
The problem may also stem from your SIM Card. If your SIM Card is damaged or inserted incorrectly, a "mobile not available" error may also occur. Eject the SIM tray and remove the SIM card. Make sure the card is in good condition.
Call your carrier and ask for a replacement if you notice any damage. If the card looks good, put it back in its place.
Method 8 - Update APN Settings
Update your APN Settings. Under Wireless, Networks or Connection
View the Updated APN Settings For AT&T, Verizon, T-Mobile, Sprint ( +4 More)
Verizon APN settings
If you are using T-Mobile, enter the following:
If you are using AT&T, enter the following:
If you are using Verizon, enter the following:
Please read how to fix the Not Registered On Network here.
Consider reading these guides :
Or Reset Network Operator.
Method 9 - Factory Reset
If the error is still there, it's time to perform a factory reset. As you may already know, a factory reset will delete everything you have on your device, from apps to data. Before moving to the steps below, create a backup. Once you are ready to perform a factory reset, do the following:
Let the phone complete the process. Once it is done, follow the on-screen steps to set up your smartphone from scratch.
Option - Unlock your Phone
If your Android device is network locked, you will have to unlock the device if you switch carriers. Once that's done, the error will be gone.
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Why is my Samsung phone not connecting to network?
Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
How do I reset my Samsung network?
Here are the steps to reset network settings on your Android phone..
Swipe up from the homescreen and open the app drawer..
Find the Settings app (the one with a gear icon)..
Scroll down to System..
Select Reset options. 2 Images. ... .
Select Reset Wi-Fi, mobile, & Bluetooth and tap Reset settings from the following menu..
How do I reconnect my Samsung network?
Turn on & connect.
Open your device's Settings app..
Tap Network and Internet. Internet..
Tap a listed network. Networks that require a password have a lock ..
How do I reset my phone network?
To reset network settings.
Find and tap Settings > System > Advanced > Reset options > Reset network settings..
Tap RESET SETTINGS..